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Cookie Policy | Privacy Policy | Accessibility statement

Privacy Policy

Last updated: 9 November 2026

This notice explains how the personal data of visitors to the website villabottacin.com (the “Website”) is processed, pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and Italian Legislative Decree 196/2003 (Privacy Code), as amended by Legislative Decree 101/2018.

This notice applies to this Website only. It does not apply to third-party websites reachable through links, such as the booking engine or social networks (see the section “Third-party services and external links”).

Data controller

The data controller is:

STR S.r.l.
Registered office: Via Pietraferrata 30, 34147 Trieste (Italy)
VAT no. 00709520324
Property: Residence Villa Bottacin, Vicolo dei Roveri 16, 34126 Trieste
Controller’s email: info@villabottacin.com
Phone: +39 335 8768258

No Data Protection Officer (DPO) has been appointed, as the conditions of Article 37 GDPR are not met.

Types of data collected

The Website has no contact forms, restricted areas, newsletters or registration systems. The data that may be processed is therefore limited.

Browsing data

The IT systems that run the Website acquire, during normal operation, some data whose transmission is implicit in the use of Internet protocols. This includes IP address, browser and device type, operating system, date and time of the request, pages visited and the outcome of the request. This data is not linked to identified users and is used only for the operation and security of the Website.

Data voluntarily provided by the user

If you write to info@villabottacin.com, call the number shown, or contact the property via WhatsApp, the data you provide is processed. This may include your name, email address, phone number and the content of your message, including information about dates and stay requests.

Cookies and similar tools

The Website uses technical cookies only and does not use profiling or analytics cookies. For details, see the Cookie Policy.

Purposes and legal basis

Personal data is processed for the following purposes.

Operation and security of the Website. Browsing data is used to provide the Website, ensure its security and prevent abuse or cyber attacks. Legal basis: the controller’s legitimate interest (Article 6(1)(f) GDPR).

Replying to information and quote requests. Data sent by email, phone or WhatsApp is used to reply to you and to follow up on pre-contractual requests. Legal basis: steps taken at the data subject’s request prior to entering into a contract (Article 6(1)(b) GDPR).

Legal obligations. Some data may be processed to meet administrative, accounting and tax obligations. Legal basis: legal obligation (Article 6(1)(c) GDPR).

Protection of rights. Data may be processed to establish, exercise or defend a legal claim in or out of court. Legal basis: the controller’s legitimate interest (Article 6(1)(f) GDPR).

Providing contact data is optional. Without it, however, it will not be possible to reply to your request.

Bookings through an external booking engine

The Website does not manage bookings directly. The “Book” buttons lead to the online booking service provided by BookingExpert (be.bookingexpert.it), which operates on a domain separate from villabottacin.com.

The data entered during booking, including personal, contact and payment details, is collected and processed within BookingExpert’s environment, according to the privacy notice available on that portal, which you are invited to read before proceeding. STR S.r.l. receives the data needed to manage the booking and the stay. Payment data (credit card) is handled by the payment service providers and is neither known nor stored by the Website.

Guest data processed at the time of the stay (registration at the property, communications to public security authorities, tourist tax, invoicing) is covered by a specific notice provided at booking and check-in.

Third-party services and external links

The Website contains links to services run by third parties, which act as independent data controllers and have their own notices:

  • BookingExpert, for bookings (see above).
  • WhatsApp (WhatsApp Ireland Ltd., Meta group), if you choose to write to us through the relevant button.
  • Instagram (Meta Platforms Ireland Ltd.), if you choose to visit our profile.

The Website does not embed widgets, plugins or content from these services. Their cookies and the data they process therefore come into play only if you click the relevant link and move to the third party’s site or app.

Google Search Console

The controller uses Google Search Console to monitor the Website’s visibility in search results. The tool provides aggregated statistics (for example search queries, most viewed pages and indexing errors) and does not identify individual visitors. Google Search Console does not install cookies on the device of those who visit the Website. Google’s processing of data within its search engine is governed by Google’s Privacy Policy.

Processing methods and recipients

Data is processed with IT tools and, where necessary, on paper, using technical and organisational measures suited to protect it from unauthorised access, loss, misuse or disclosure.

Data may be communicated, within the limits needed for the stated purposes, to:

  • providers of technical services to the controller, such as the hosting provider and Website maintenance, appointed as data processors under Article 28 GDPR;
  • consultants and professionals (tax, legal, accounting) bound by confidentiality;
  • public authorities, where required by law.

Data is neither disseminated nor sold to third parties.

Transfers outside the European Union

The controller does not directly transfer personal data to non-EU countries. If you use services of providers based or hosted in the United States (for example WhatsApp, Instagram, Google), those providers may transfer data outside the European Economic Area on the basis of adequacy decisions, such as the EU-U.S. Data Privacy Framework, or standard contractual clauses approved by the European Commission. Please refer to their respective notices.

Retention period

  • Browsing data (server logs): kept for the time strictly necessary for security and in any case no longer than 12 months, unless needed to investigate offences.
  • Communications sent by email, phone or WhatsApp: kept for the time needed to handle the request and, in case of a booking, for the period required by legal obligations. If no follow-up occurs, no longer than 24 months from the last contact.
  • Administrative and accounting documents: kept for 10 years, as required by tax and civil law.
  • Data needed to protect rights: kept until the end of any dispute and the related appeal periods.

When the period expires, data is deleted or anonymised.

Your rights

Under Articles 15-22 GDPR, you have the right to:

  • obtain confirmation of whether your data is being processed and access it;
  • request rectification of inaccurate data or completion of incomplete data;
  • request erasure of your data (“right to be forgotten”), in the cases provided by law;
  • request restriction of processing;
  • receive your data in a structured, machine-readable format and transmit it to another controller (portability);
  • object to processing based on legitimate interest;
  • withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

Requests should be sent to info@villabottacin.com. The controller replies without undue delay and in any case within one month of receipt, extendable in particularly complex cases.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, www.garanteprivacy.it).

Automated decision-making

The controller does not use automated decision-making or profiling within the meaning of Article 22 GDPR.

Minors

The Website is not aimed at children under 14 and the controller does not knowingly collect data from minors through the Website.

Changes to this notice

The controller may update this notice, including following legal changes or changes to the Website. The version in force is always the one published on this page, with the date of the last update shown at the top.

Cookie Policy

Last updated: 9 November 2026

This Cookie Policy explains how the website villabottacin.com uses cookies and similar tools, in accordance with Directive 2002/58/EC (ePrivacy), Article 122 of the Italian Privacy Code and the Italian Data Protection Authority’s Cookie Guidelines of 10 June 2021. It should be read together with the Privacy Policy.

The data controller is STR S.r.l., Via Pietraferrata 30, 34147 Trieste, VAT no. 00709520324, email info@villabottacin.com.

What cookies are

Cookies are small text files that a website sends to the user’s browser, where they are stored and then sent back to the website on the next visit. They are used to make the website work, to remember the user’s choices, to collect statistics or, in the case of profiling cookies, to show personalised advertising. Similar tools, such as local storage, have comparable functions and are subject to the same rules.

Cookies can be first-party, if set by the visited website, or third-party, if set by a different domain. They can be session cookies, which disappear when the browser is closed, or persistent cookies, which remain until they expire.

Which cookies this website uses

The Website uses technical cookies only. It does not use analytics, marketing or profiling cookies, nor third-party tracking tools such as Google Analytics, Google Tag Manager, Meta Pixel or similar.

Technical cookies (necessary)

Technical cookies are essential for the Website to work or serve to remember the user’s choices. Consent is not required to set them (Article 122(1) of the Privacy Code), but users must be informed.

  • Consent cookie (Vireon WP). Stores the user’s choice on the cookie banner, so that it is not shown again on every visit. First-party. Duration: 365 days.
  • pll_language (Polylang). Remembers the language chosen by the user (Italian, English or German) when they return to the Website. It contains no personal data. First-party. Duration: 1 year.

Analytics, marketing and preference cookies

Not used. If the Website adopts them in future, the controller will update this page and request prior consent through the banner.

Fonts

The Website’s fonts (Google Fonts) are hosted on the Website’s own server and loaded locally. No request is therefore made to Google’s servers and no user data is sent to Google for this purpose.

Third-party cookies after a user click

The Website does not embed third-party content (maps, videos, social widgets). It does, however, contain links to external services: the BookingExpert booking engine, WhatsApp and Instagram. When you click one of these links you leave the Website and move to the third party’s services, which may set their own cookies and are responsible for the related processing. Please refer to each provider’s notice:

Google Search Console

The controller uses Google Search Console to view aggregated statistics on the Website’s presence in search results. The tool does not set cookies in the browser of those who visit the Website.

How to manage or withdraw your preferences

Since the cookies used are technical, consent is not required. You can nevertheless:

  • change or review your choice on the banner at any time, using the “Manage cookie preferences” link in the Website footer;
  • manage or delete cookies from your browser. Disabling technical cookies may affect some parts of the Website, for example remembering the chosen language. Instructions for the main browsers:

Your rights

To exercise your GDPR rights (access, rectification, erasure, restriction, objection, portability), see the Privacy Policy or write to info@villabottacin.com.

Updates

The Cookie Policy may be updated, for example if the Website adopts new tools. The current version is always the one published on this page.

Accessibility statement

Date of drafting and last update: 9 November 2026

STR S.r.l., owner of Residence Villa Bottacin, is committed to making the website villabottacin.com accessible to everyone, including people with disabilities, in line with the principles of inclusion and equal opportunity.

This is a voluntary statement. The owner is not a public body and the Website is not subject to the obligation to publish an accessibility statement that applies to public administrations (Law 4/2004).

Conformance status

The Website is inspired by the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, referenced by the European standard EN 301 549. No formal audit by a third party has been carried out; the owner has run automated accessibility checks.

The Website is partially conformant with these requirements, for the reasons set out below.

Measures taken

  • Content structured with hierarchical headings (H1, H2, H3).
  • Consistent navigation across pages, with the main menu present on every page.
  • Alternative text for the main images in the gallery and presentation pages.
  • Responsive layout, adapted to computers, tablets and smartphones.
  • Website available in Italian, English and German, with a language switcher.

Non-accessible content and known limitations

  • Booking service. The “Book” buttons lead to the BookingExpert booking engine, run by an external provider. The owner cannot intervene on the accessibility of that service and therefore refers to the provider’s own statements.
  • Gallery images. Some photographs may not have a complete alternative description.
  • Pop-up notices. The notice about the temporary closure of the wellness area is shown in an overlay window that may not be correctly described by assistive technologies.
  • Size of clickable areas. Some menu links may have a touch area smaller than recommended, which may make them harder to use on mobile devices.
  • Heading structure. On some pages the heading hierarchy may not follow a sequential order.
  • Link names. Some links, such as those on the logo, may not have a fully distinguishable name for screen reader users.

How to report accessibility issues

If you have difficulty using the Website, find content that is not accessible, or would like information in an alternative format, please contact us:

  • Email: info@villabottacin.com
  • Phone: +39 335 8768258
  • Address: STR S.r.l., Via Pietraferrata 30, 34147 Trieste, Italy

In your report, please indicate the page concerned, the problem you encountered and, if possible, the browser and assistive technology you use. We aim to reply within 15 working days and to find an appropriate solution.

Legal references

  • Italian Law no. 4 of 9 January 2004, “Provisions to support and simplify access for users, particularly people with disabilities, to IT tools”
  • Directive (EU) 2019/882 (European Accessibility Act) and Italian Legislative Decree no. 82 of 27 May 2022, which transposes it
  • European standard EN 301 549
  • W3C Web Content Accessibility Guidelines (WCAG) 2.1

Updates

The statement is reviewed whenever the Website changes significantly and at least once a year.

RESIDENCE VILLA BOTTACIN

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